Get in touch

Have a question? Found a bug? Want to suggest a feature? We'd love to hear from you.

Contact Information

Email us anytime at:

support@3qinnova.com

We typically respond within 24-48 hours during business days.

Reason for contacting

Let us know what you need help with:

  • Bug Report: Describe the issue, your device type, iOS version, and steps to reproduce.
  • Feature Request: Tell us what feature you'd like to see in SoleDip.
  • Account Help: Questions about your account, watchlist, or settings.
  • Data Deletion: Request permanent deletion of your account and all associated data. See our Privacy Policy for details.
  • Privacy Concern: Questions about how we handle your data. Read our Privacy Policy.
  • Legal Inquiry: Official requests or legal matters.
  • General Feedback: Tell us what you think about SoleDip.

What to include in your email

  • Your name and email address
  • A clear subject line describing your issue
  • Details of what you need help with
  • For bugs: device type, iOS version, and steps to reproduce
  • Any relevant screenshots or error messages

The more detail you provide, the faster we can help!

Privacy Note: Your data handling is governed by our Privacy Policy.

Privacy Note: When you contact us, please do not include sensitive information like passwords or payment details. Your email is handled securely and in accordance with our Privacy Policy.

Data Deletion Requests

Want to delete your SoleDip account and all associated data? We'll process your request within 30 days.

Request Account Deletion

Be sure to include your account email in your message. For details, see our Privacy Policy.